While hearing aids are designed and manufactured to withstand the impact of daily use, they will occasionally encounter problems.
The average life of a hearing aid is 5-7 years. Regular cleaning and maintenance will keep your hearing aids working for you as long as possible. We recommend a clean and check appointment with Hillcrest every 6 months – and more often if you are experiencing problems.
Troubleshooting Your Hearing Aids
If your hearing aids aren’t working properly, try the following techniques for a quick fix.
- If there is no sound:
- Make sure the battery is inserted correctly.
- Replace the battery if you suspect it is dead or weak.
- Remove excess earwax from earmold or replace wax guard.
- Make sure hearing aid isn’t accidentally set to telecoil mode.
- If you are experiencing feedback or whistling:
- Remove and reinsert your hearing aids.
- Turn down the volume.
- Make sure there is nothing blocking or covering your hearing aids.
- Have your doctor check your ears for excess wax.
- If the sound is weak or distorted:
- The battery may be dead or weak; replace it.
- Open the battery compartment and clean the contacts with a dry cloth.
- Clean the earmold or tubing with wax removal tools; replace wax guard.
If you have tried these suggestions and your hearing aid is still not working properly, please call us to schedule a repair.
- If you have purchased your hearing aids at Hillcrest repair costs will depend on if your hearing aid is still under warranty. Warrantied: minimal to no cost for repairs. Out of warranty: repair fees may apply.
- If you purchased your hearing aids elsewhere, we are happy to service your hearing aids. We offer one-time and annual service plan options to meet your needs.
What Can I Expect to Pay for a Hearing Aid Repair?
The cost of having your hearing aids repaired depends on several factors.
- Warranty status.
- The type and extent of damage.
- In office repair or off-site repair.
If your hearing aids are still under warranty and were purchased from Hillcrest Hearing and Balance, repair costs will be nominal or free. If the warranty has expired, we’ll need to assess the level of damage before providing you with an estimate.
Depending on the age of your hearing aids and the cost of your repair, it may be time to consider new hearing aids. Remember, hearing aid technology continues to rapidly advance.
We are happy to recommend your next steps based on your hearing needs and the condition of your hearing aids.